YES, WE'RE HERE FOR YOU.

IRD^® LLC 's first priority is to our employees and customers.

We are monitoring the situation closely to ensure we are continuing to follow CDC and local regulations for the health and safety of our employees and customers. This means we have enhanced all cleaning protocols and have began social distancing procedures to maintain a safe environment while we continue to support our customers globally.

CAN I SPEAK WITH A SPECIALIST?

We are here, ready to take orders and help you find the right application for success. This truly unprecedented time reminds us how we are all connected like never before. We have asked our team to work from home where possible and to interact with customers through digital channels as much as possible. We are also delaying travel where possible*. Over the last year we have beefed up our digital communication pathways, so this temporary transition has been a smooth one.

*Read our updates on Field-Service requests here: https://bit.ly/IRD-Update-Field-Service

ARE YOU STILL SHIPPING? ARE PRODUCTS IN STOCK AND AVAILABLE?

We have continued to remain on schedule and are shipping as orders are completed and ready to go out. We are also open 24/7 at shop.IRDproducts.com with in-stock replacement parts and accessories.

Going forward, we’ll be sure to keep you updated with any changes if they occur. As always, know that we value your questions, ideas, and feedback. Please feel free to reach out to us either by email at sales@IRDproducts.com or by phone at 1-888-473-2251.