Standard Warranty
The IRD® LLC Standard Warranty
A. Equipment. Under normal and proper use, IRD® warrants to the Original Purchaser all Products against defects in materials and workmanship for a period of one year from the date of shipment In the event of a defect in materials or workmanship in a component covered by this warranty, IRD will, at its option, repair or replace the defective component. The Original Purchaser must notify IRD in writing of a defect believed by the Original Purchaser to be covered by this warranty, obtain a Return Authorization Number from IRD and ship the component, with the Return Authorization Number, to the location designated by IRD for warranty service. All component removal, inbound and outbound shipping and re-installation charges shall be paid by the Original Purchaser. IRD will inspect components properly returned for warranty service and will determine whether, and in what manner, this warranty applies. IRD's determinations regarding the application of this warranty are final. Damage resulting from improper setup, use or maintenance or operation not in conformity with IRD specifications is excluded from the above warranties.
B. Software. For the Original Purchaser, IRD will replace, at no charge, the software medium (USB, CD, etc.) defective in materials or workmanship that are returned to IRD, shipping prepaid, within ninety (90) days of the date of delivery. IRD warrants for a period of one (1) year from the date of delivery that the Software will perform in substantial compliance with the written materials accompanying the Software. If, within the warranty period, the original purchaser reports to IRD, in writing, a significant defect in the Software, and IRD is unable to correct the defect within ninety (90) days of the date the defect is reported, the Software and accompanying materials may be returned, shipping prepaid, for a full refund of the purchase price, minus a 15% restocking fee.
C. Limitation of Remedies and Liability. The above warranties are limited to the Original Purchaser and do not apply to subsequent purchasers, through resale or otherwise, except to the Original Purchaser through an Authorized IRD Distributor. THE ABOVE WARRANTIES ARE IN LIEU OF ANY OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOLE REMEDY AVAILABLE UNDER THIS WARRANTY, OR FOR BREACH OF WARRANTY, IS THE REPAIR OR REPLACEMENT, AT IRD'S OPTION, OF DEFECTIVE COMPONENTS. IN NO EVENT WILL IRD OR ANYONE ELSE INVOLVED IN THE DESIGN, PRODUCTION, OR DELIVERY OF ANY IRDPRODUCT AND ANY ASSOCIATED WRITTEN MATERIALS OR PRODUCTS SUPPLIED BY IRD, BE LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, PERSONAL INJURY, LOST PROFITS, LOST SAVINGS, LOST USE, LOST BENEFITS, ATTORNEYS FEES AND ANY OTHER COSTS OF PURSUING A LEGAL CLAIM, ARISING OUT OF THE USE OR INABILITY TO USE ANY IRD® PRODUCT, AND ASSOCIATED PRODUCTS, OR ARISING OUT OF ANY BREACH OF WARRANTY.